Introduction
These Terms of Service ("Terms") govern your use of mobile applications, games and related services published by Sleepy Boy Studios Ltd ("Sleepy Boy Studios", "we", "our" or "us"), together referred to as the "Apps".
By downloading, installing or using an App, you agree to these Terms. If you do not agree, do not use the App. Our Privacy Policy explains how personal information is handled.
1. Eligibility
You must meet the minimum age requirement displayed for the relevant App on the app store through which it is supplied. Where required, anyone under the age of majority must have permission from a parent or legal guardian.
2. Licence and ownership
2.1 Your licence
Subject to these Terms and the rules of the relevant app store, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to install and use the Apps on devices you own or control. The Apps are licensed, not sold.
2.2 Restrictions
Except where applicable law expressly permits it, you must not copy, modify, redistribute, sell, rent, sublicense or commercially exploit an App; reverse engineer or attempt to extract its source code; bypass payment, entitlement, security or access controls; distribute unauthorised installation files; interfere with the App or its connected systems; use bots, cheats or other unauthorised automation; or use the App or its content for an unlawful purpose.
2.3 Intellectual property
We and our licensors retain all intellectual property rights in the Apps and their content, including code, artwork, writing, characters, branding, interfaces, audio, game content and other materials. These Terms do not transfer those rights to you.
2.4 Satirical and fictional content
Some Apps contain satire, parody, fictional events, fictional dialogue or exaggerated depictions created for entertainment. Unless clearly stated otherwise, this content should not be treated as factual reporting, professional advice or an accurate representation of any real person, organisation or event.
3. Acceptable use and accounts
You must not misuse an App, disrupt its operation, attempt to gain unauthorised access, introduce malicious code, impersonate another person, use it to harass or harm others, or use it in a way that infringes another person's rights.
Some Apps may offer accounts or sign-in features. You are responsible for activity carried out through your account and for keeping your device and account credentials secure. We may restrict or suspend access where reasonably necessary to address misuse, fraud, security risks, legal requirements or a material breach of these Terms.
4. Your content
Some Apps allow you to create, upload, store or share content. You retain ownership of content you provide. You give us a non-exclusive licence to host, process, copy and transmit that content only as reasonably necessary to operate the relevant App, provide features you request, maintain backups, protect the service or comply with law.
You must have the rights and permissions needed for any content you provide or share. You must not use the Apps to store or share content that is unlawful, infringes another person's rights, contains malicious material or is intended to harm, threaten or seriously harass another person.
We do not routinely review private content. We may remove or restrict access to content where we reasonably believe this is necessary to address a legal complaint, protect users or systems, enforce these Terms or comply with law.
You are responsible for keeping separate copies of important content. Although we take reasonable care in operating the Apps, content may be lost through device failure, deletion, account loss, service changes or technical problems.
5. Purchases and subscriptions
Purchases and subscriptions are processed by the Apple App Store, Google Play or another authorised platform. Prices, billing, renewal, cancellation and refund arrangements are shown at the point of purchase and are also subject to the platform's terms.
Subscriptions continue for the period shown at purchase and may renew automatically unless cancelled through the relevant app store account. You can manage or cancel a subscription using the subscription settings provided by that platform.
Refund requests are normally handled by the platform that processed the payment. Nothing in these Terms limits any refund, repair, replacement, price-reduction or other right that cannot lawfully be excluded.
Features described as permanent, lifetime or one-time purchases provide access for as long as the relevant App and feature remain available and supported. They do not guarantee that an App, online service or feature will operate indefinitely.
6. Health and medication Apps
Apps that contain health information, medication records or reminders are general information and organisational tools. They do not provide medical advice, diagnosis or treatment and are not a substitute for advice from a qualified healthcare professional.
Notifications and reminders may fail because of device settings, operating-system restrictions, battery conditions, network problems, software errors or other causes. Do not rely on an App as your only reminder for important or time-sensitive medication or care.
Check medication, dosage and health information with an appropriate healthcare professional. Do not start, stop or change medication based only on information in an App. In an emergency, contact the appropriate emergency service rather than using an App.
7. App availability, changes and third parties
7.1 Availability and updates
We aim to keep the Apps available and working, but we do not promise uninterrupted or error-free operation. Apps and features may be updated, rebalanced, renamed, restricted, suspended or withdrawn where reasonably necessary for development, maintenance, security, legal compliance, platform requirements or business reasons.
Online services, multiplayer functionality, cloud features and premium features may also change or cease to be available over time. Purchasing an App or premium feature does not guarantee lifetime availability of any online functionality or future updates.
We may stop supporting older App versions. Continuing to use an unsupported version may result in reduced functionality, incompatibility or loss of access to online features.
7.2 Third-party services
The Apps may rely on app stores, operating systems, cloud hosting, analytics, advertising, payment providers, artificial-intelligence services, transport data, weather data and other third-party services. Those services may be governed by their own terms and may change, fail or become unavailable independently of us.
Third-party information may be delayed, incomplete or inaccurate. You should independently verify information where an error could have important consequences.
7.3 Artificial-intelligence features
Some Apps may use automated or artificial-intelligence systems to generate suggestions, summaries, feedback or other content. Outputs may be inaccurate, incomplete or unsuitable. You are responsible for reviewing an output before relying on, publishing or submitting it. AI-generated content is not professional, legal, medical or educational advice.
7.4 Beta and experimental features
Some Apps or features may be identified as beta, preview, early access or experimental. These features are provided for testing purposes, may contain errors, and may be modified or withdrawn at any time.
8. Privacy
Our collection and use of personal information is described in our Privacy Policy. App stores and third-party services may process information under their own privacy policies.
9. Responsibility and liability
9.1 Your statutory rights
Nothing in these Terms excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and any mandatory rights or remedies available to consumers.
9.2 What we are not responsible for
Subject to Section 9.1, we are not responsible for losses that were not reasonably foreseeable when you began using the App, losses caused by circumstances outside our reasonable control, or business losses arising from consumer use of an App. We are also not responsible for loss caused by your misuse of an App, failure to follow instructions, reliance on unverified third-party information, or failure to keep reasonable backups.
9.3 Consumer use
The Apps are generally supplied for personal and domestic use. If you use an App for commercial or professional purposes, we are not liable for loss of profit, revenue, business, contracts, opportunity, goodwill or anticipated savings, to the fullest extent permitted by law.
9.4 No guarantee of particular results
We do not guarantee that an App will meet every requirement, produce a particular result, remain compatible with every device or operating-system version, or remain available for a particular period. Any description of an App is subject to the features and limitations shown in the App and its current store listing.
10. Ending use
You may stop using an App and delete it at any time. We may end or restrict your access where reasonably necessary because of a serious or repeated breach of these Terms, unlawful activity, fraud, security risk, platform requirements or discontinuation of the relevant service.
Terms that by their nature should continue after use ends, including those concerning intellectual property, liability and governing law, will continue to apply.
11. Governing law and disputes
These Terms are governed by the laws of England and Wales. If you are a consumer living elsewhere, you may also benefit from mandatory protections provided by the law of your country or region.
The courts of England and Wales will have jurisdiction, except that a consumer may bring proceedings in any other court available under applicable consumer law.
Please contact us first if you have a concern so that we have an opportunity to try to resolve it.
12. Changes to these Terms
We may update these Terms to reflect changes to the Apps, our business, applicable requirements or the services we use. The current version and its update date will be published on this page. Where an update materially affects an ongoing paid service, we will provide any notice required by law.
13. General
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply. A delay in enforcing a right does not waive that right. You may not transfer your rights under these Terms without our agreement. We may transfer our rights and obligations as part of a reorganisation, sale or transfer of the relevant business, provided this does not reduce your mandatory rights.
14. Contact and company information
Sleepy Boy Studios Ltd is a private limited company registered in England and Wales under company number 17331666. Registered office: C/O Cutts & Co, Eden Point, Three Acres Lane, Cheadle Hulme, Cheadle, Cheshire, SK8 6RL, United Kingdom.
For support, contact support@sleepyboystudios.com. For general enquiries, contact hello@sleepyboystudios.com.